Fun Casino Testimonies and Feedback

Dear Sam,

We had a wonderful night.  Our only problem was that I didn't hire enough
tables -at least now I know for next time!
Our expectations for the success of the whole night were totally exceeded.
With your help, all of the companies (especially the smaller local ones) who
donated prizes & our guests generosity we made a profit of £5,500!!  I was
actually worried about breaking even at one point during the planning, so
this figure is fantastic for us & even more so the charity to whom it will
go. (visually impaired children)

Re. your feedback;
Overall service was great from my initial enquiry through to the end of the
night & everything in between. The croupiers were absolutely fantastic
especially as there was so much demand to get on the tables we did have.  I
would definately give you guys a shout if I ever embarked on another
fundraising night and certainly recommend you to anybody I hear of who's
thinking of hiring a casino company for any event.  Many, many Thanks.

The only negative point, which I guess you can't really do much about was
that a few of the other companies (smaller ones I guess)  I called for
quotes didn't charge VAT.  Which meant that although everybody seems to
charge between £460 -£500 for  two tables, the addition of VAT takes the
competativeness out of the larger companies prices compared to the smaller
ones.  By going with a larger, more established company who you have to pay
VAT with I suppose, as a customer, you are hoping for a more reliable,
better service (- see above!) but I'm also guessing a lot of customers
decisions are made purely on the cheapest option.

Thanks again

Just a quick note to say how well your DIY casino worked.  It was for my daughters 16th birthday party, and although i was very nervous about 30 screaming teenage girls descending on our house for 4 hours, we almost had to drag them from the tables at the end.  The time had flown by and the party was a great success.

Alhough there were a couple of very minor items missing from the package as it arrived, this was not detrimental, and the delivery / collection was totally pain free and on time.

Robert Wood 

Sam
On a personal note I would like to thank you for your help and support you gave the whole evening. I am already planning to have another casino event, now I'm aware how it all runs. Having been on duty the previous night and not slept all day I was not on the quite on the ball Saturday evening, otherwise our friend at the end would have been dealt with more firmly. Please thank Karl too for sorting out the ladies who had arranged the tables incorrectly in the hall. Hopefully the figure we have raised is near to £1500 not bad as we were only breaking even 3 weeks ago.
 
Once again many thanks 
Colin                        _____________________________________________________________________
 
From the first telephone enquiry I made, to the collection of the equipment following the event, nothing was to much trouble. The support and advice offered by Ace of Diamonds was excellent and I can only praise the service you and your croupiers gave on the evening. They were professional, friendly, supportive and extremely patient, especially with people who had never played before. All the tables and equipment you supplied was just like the croupiers, first class. Everyone I have spoken to who attended have had nothing but praise for the croupiers. Thank you for making the evening a success and helping us in raising funds for the Hospice
 
Gill & Colin Booth

Dear Samantha,
 
Yes the evening went well thank you and I think everyone enjoyed it.
 
The service was very good both in the booking of it and on the evening - it was all hassle free!
 
Thank you also for letting us postpone the event - that was very helpful to us.
 
Regards,
Alison

Hi Samantha
Just a quick email you to thank you for the casinos that you sent along on Friday.  The people running the tables were really good, and although not as many people as expected did have a go, your staff got more people involved and were great with the guests.  Karl was really friendly and helpful, I didn't get chance to talk to the other member of staff unfortunately.

I would be interested to hear who won the final prize, whether this was given out on the night or whether we follow this up.  This it may form part of a larger press release about the evening.
 
We would definitely look to use you again in future.
 
Kind regards
Anna
Nottinghamshire County Council