Book with confidence – COVID-19
Flexibility to event plans
We appreciate that sometimes your event plans may need to change & recognise the uncertainty that coronavirus (COVID-19) may be causing. We have introduced flexibility to adapt to the unexpected circumstances:
To ensure that you can book with confidence & provide more flexibility, we are removing our fee on date changes on existing bookings & allowing new bookings made from Wednesday 11th March to 6th April 2020 to postpone or cancel with more flexibility.
1. To change the date of your event for free
You can change your event date from Wednesday 11th March without incurring our £25 administration fee or loss of deposit. This can only be done up to 5 days prior to your event date. Simply email us & we will guide you through the process. This can be postponed for up to 12 months of your original date.
2. New Bookings
New bookings made from Wednesday 11th March to 6th April 2020 can postpone their event giving us 5 days’ notice. Your deposit can be carried forward to a future event within 12 months of your original date.
3. Cancel a booking
New bookings made from Wednesday 11th March to 6th April 2020 can now cancel their event up to 7 days before their event date with a loss of deposit only. Final balances giving 7 days or more notice we note be due.
I hope this provides some peace of mind to our existing & new customers. If you have any questions, please feel free in contacting us.
What Our Customers Have To Say
Amazing experience with Ace of Diamonds…
Amazing experience with Ace of Diamonds Fun Casino!!
Everything went really smoothly. All the croupiers were super helpful and really injected extra fun into the night!
28th January 2020
You can only do so much dancing
Hired this company and they didn’t disappoint. I got exactly what I asked for and Sam checked in with me from time to time to reassure me she was ready and everything was in place.
It was my 50th birthday party and so many of my friends and family had never been to a casino before and were worried because they didn’t know what to do. I told them the croupiers would help them, which they did expertly and everyone had a great experience. I think every party should have a fun casino, you can only do so much dancing.
Excellent service from start to finish!
Excellent service from start to finish!
I booked Ace of Diamonds Fun Casino for my partners 30th Birthday at our house. Throughout the booking process Samantha was extremely helpful and gave me a variety of options to choose from which fitted within my budget.
On the night, our two Croupiers were just fantastic! The night was a success and our friends and family (as well as the birthday boy) had such a good night!
Thank you so much for giving us a night to remember - we would love to book again!
A huge thank you for a truly wonderful and memorable evening
The Blackjack and Roulette tables were very popular with guests throughout the whole evening.
The photo booth was a great success too and we all had a lot of fun and some great photos to remember a great evening. A special thanks to you, the Croupiers, the Photo Booth Technician and the Showgirls for a fantastic evening. You kept me very well informed throughout my whole reservation and co-ordinated the final details to make everything perfect on the night. The guests are already asking for your details so I hope you will receive future bookings as a result.
I will not hesitate in recommending you. Once again, a huge thank you for a truly wonderful and memorable evening. Kind regards Nicola
THE OLD SPECKLED HEN LOUNGE NORTHAMPTONSHIRE 40TH BIRTHDAY PARTY
We booked Ace of Diamonds Fun Casino…
We booked Ace of Diamonds Fun Casino for a function that we held at the golf club, they were very professional from the initial enquiry through to the actual event on the night.
The feedback from our customer has been excellent and we will be booking Ace of Diamonds again
Excellent with set up
Excellent with set up, staff were great and guests fully enjoyed it.
23rd January 2020
Great service from the off, smooth delivery and set up, croupiers were professional, helpful and polite.
Made it very fun for the guests.
Your expertise and professionalism are second to none
HOLIDAY INN - BRENTWOOD ESSEX CORPORATE ENTERTAINMENT
Punctual and Professional
Punctual, Professional. Nice staff.
13th January 2020
The croupiers were professional but entertaining and helpful
You came to Thurrock Yacht Club last week to run a casino event for me and I want to thank you for a great evening.
The croupiers were professional but entertaining and helpful to the punters, most of us didn't have a clue! Barbara Harland. Grays
THURROCK YACHT CLUB - THURROCK ESSEX 60TH BIRTHDAY PARTY
Everyone had a great time on the roulette and black jack tables,the photo booth was great fun
A big thank you for a fabulous night at The ARC Company Awards Ceremony. Everyone had a great time on the roulette and black jack tables and the photo booth was great fun. You and your team set up with minimal fuss and did everything you said you would do.
Hope to see you again next year for the next Awards Ceremony.
Kind Regards Cath Noake
WYBOSTON LAKES - BEDFORDSHIRE CORPORATE ANNUAL AWARDS CEREMONY