Terms and Conditions
The person or company to whom Ace of Diamonds quotation/contract is addressed to is known as the client.
Any Artist or service Contracted by Ace of Diamonds on behalf of the client is known as the Supplier.
This contract states written confirmation by the client of the agreement made by the client and supplier/artist and will comprise acceptance of our quoted charges and these terms. Ace of Diamonds requires written confirmation of all bookings by email and shall not secure suppliers or venues on behalf of the client unless such confirmation is received. All services offered are subject to availability, Ace of Diamonds reserves the right to revise its quotation if the format or items booked are varied for any reason.
Upon confirmation a deposit must be paid within 7 days to secure your booking. Your final balance will be due within 7 days of your event date, unless another agreement has been made with Ace of Diamonds. Ace of Diamonds reserve the right to charge interest equivalent to 1% per day above the base rate of Barclays bank on invoice balances Outstanding after 7 days.
Fees & Charges
When you book with us, we reserve staff for your event date. However, we do understand that sometimes dates must change. Date changes can be made 4 weeks prior to your event date. On bookings that have been secured by a deposit, we will charge a one-off administration fee of £25.
Canceled with more than 14 days notice will result in the loss of deposit however a cancellation without the courtesy of 14 days notice will result in a charge equal to 75% of the overall booking fee. Cancellation without the courtesy of 7 days notice will result in a charge equal to 100% of the overall booking fee. This must be enforced to allow Ace of Diamonds to re-book the date. All cancellations must be advised in writing to Ace of Diamonds firstname.lastname@example.org. The date of receipt of this written notification by Ace of Diamonds will determine the cancellation charges applicable. Once a booking has been confirmed Ace of Diamonds may reserve a supplier’s time and services and they may refuse other bookings. Accordingly, charges will be payable for any cancellation of a confirmed booking or pa thereof Non-refunded deposits may be allowed against a future booking at our discretion. Any deposit received for a booking will be retained in the event of cancellations. Ace of Diamonds will not be liable for venue cancellation charges or other fees non-related to the contract.
Loss and Damage
Any or damage to equipment or property or injury to persons in relation to or at an event will be the responsibility of the client and replacement costs will be charged in full. The promoter/client exonerates Ace of Diamonds from any liability costs or expense arising from the loss or damage to equipment or property or injury suffered by any person in connection with an event.
Artists and their services engaged by Ace of Diamonds on behalf of and as agents for the client will always use their best endeavors to attend the function. However, should the supplier be prevented from doing so for any reason outside their control Ace of Diamonds will make every endeavor to provide a replacement service. It is the responsibility of the client to ensure there is adequate direct access to enable delivery of our equipment. The client must ensure that arrangements have been made to ensure delivery of the equipment at the agreed times stated on the invoice.
I/We agree to the taking of Photographs at any Ace of Diamonds event at which I/we may be present and the use of any photographs in any promotional material for use by Ace of Diamonds only. If you do not wish photographs to be taken at your event, please email us 7 days prior to your event date.